“When trying to find a space at 7am having paid for fast track it's frustrating not to be able to find a space on the fast track floor. Equally frustrating is the digital sign showing the amount of spaces available is clearly not accurate as had to drive round the 3rd floor twice trying to find an available space when it showed that "40" spaces were available? Do you include disabled spaces as spaces available? as surely this is not accurate no for able bodied customers. Eventually found a space on 4th floor and had to walk down 2 flights of stairs to access fast track door. Frustrating when you're trying to find a space quickly. Kind of defeats the purpose of paying a premium for the parking service.”
Thank you for your review. When booking into the Multi-Storey car park we do not guarantee a place on any specific floor of the car park. In future if you do have difficulty in finding a space in any of our car parks if you press the intercom at any exit barrier a member of the car parking team will be able to assist you in finding a space.
Kind regards,
Customer Support Team
