“Very busy so I parked on the top floor. The displays showed spaces on every floor, but I found none until I reached the top floor. Given I paid a premium for this parking option, more accurate displays would have saved me time to find a space.”
Thank you for your review.
I’m sorry to hear that you found it difficult to find a space in our car park. If ever faced with the same problem in future, please ring the intercom at the exit barrier and our team will provide a suitable alternative.
Kind Regards,
Customer Support Team
“Good morning,
We always stay at the multi-story car park so that our car is protected from the weather. However, on the last two occasions, space has only been available on the roof.
And,on our last stay, we were charged an extra £24 because our flight was 13 hours late arriving {with no luggage} and we could not collect our car until 20 minutes past midnight. We have been charged an extra day's parking!
As we did not arrive at the carpark until late morning on the day of our departure, we would be very grateful if you would refund this £24.
Thank you.
Regards
Andrew Isherwood”
Thank you for your review.
If you haven't already, please reach out to us using our contact form and we will be able to look into this for you:
https://support.edinburghairport.com/hc/en-gb/requests/new
Kind Regards,
Customer Support Team
“Very easy to get parked and car seems safe enough. Its a huge bonus being so close to the terminal. The Fasttrack security makes a difference also. Will definitely use again.”
“Parking was easy and instructions very clear. Price was reasonable until we were forced to spend the night in London instead of returning home thanks to British Airways incompetence and then had to pay an extra £75.”
