“A great and responsive experience that was appreciated in light of storm Éowyn that closed all flights into and out of Edinburgh ariport on 24/1/25.
Not only was there an assitant on-site when I arrived late aftrnoon to collect my car (my flight was diverted to London) who was abel to advise that exit of the carpark was free despite my arriving >8 hours after my booking time expired, the follow up emails enabled me to get refund for the extra day that I had booked earlier to cover my delayed arrival at the airport. Well done for great customer service!”
“Accidently went into the wrong carpark and ended up with the wrong ticket. Staff in the multistorey were extremely helpful sorting me out when exiting. Can't fault the service”
