“It took ages to get into the mud stay parking the attendant didn't left the barrier and a queue stated to form wasn't ant better on the way out took ages for a response to get out.”
Thank you for your review. I am sorry to hear that you had a wait at the exit barrier whilst awaiting to speak to a member of the car parking team, I hope it didn't cause you too much inconvenience.
Kind regards,
Customer Support Team
Thank you for your review,
I'm sorry to hear that you experienced an issue when entering the car park however I'm please that our team were able to assist you upon exiting.
Kind regards,
Customer Support Team
“It was really handy getting from car to airport, normally park at long stay but definitely recommend this one. Pouring with rain to start with, then dropped my parking slip and didn't realise until I was back to the car after my holiday Approached the gate and the gentleman was really nice considering the situation, this was Saturday passed 4th Nov. Overall 10/10”
Thank you for your review,
It sounds as though our automatic number plate recognition (ANPR) system hasn't registered you upon entry. When this occurs, it means our system doesn't match you to your booking and you are then charged the roll-up rate in error upon exit. I understand the frustration that it causes however I'm glad you managed to get it sorted at the time.
Kind regards,
Customer Support Team
