“Directions of how to get to the mid stay car park were great. Ease of access and plenty of parking spaces.
Only downfall for me was the person who parked next to us whilst we were away, parked too close (we were in the middle of the bay) and they dented the side of my car when they got out of their vehicle, leaving a chip in my paintwork.”
“Parking location is good but still a decent way if you’re carrying heavy bags. However there’s a luggage trolley dispenser now next to the pedestrian exit. Disappointed that, despite having a prepaid booking, I got stopped at the barrier on exit.”
Hi there,
Thank you for your review.
It sounds as though our automatic number plate recognition (ANPR) system hasn't registered you upon entry. When this occurs, it means our system doesn't match you to your booking and you are then charged the roll-up rate in error upon exit and I understand the frustration that it causes.
I'm glad you managed to get it sorted at the time.
Kind regards,
Customer Support Team
