“We have used Mid Stay a number of times now and never had any issues. However, I do think current signage could be improved especially for newcomers.”
“Used a few times now. As close as you can get without parking at the doors. Really easy. Good price. No worrying about shuttles. Will continue to use when flying.”
“Parking itself is fine. But once if you find yourself in the wrong lane end up getting charged £4 for drop off as no way out. Sign posting has to be much clearer.”
Hi Lisa,
Thank you for your review. I am sorry to hear of your recent experience whilst using one of our car parking products.
If in future you ever find yourself into the wrong car park, please ring the assistance button by the exit barrier and a member of the Assistance team will be able to help on site.
Kind regards
Customer Support Team
Hi Desmond,
Thank you for your review. I'm sorry to hear of your experience whilst travelling through our campus.
I can confirm you can find parking directions in your booking confirmation, as well as a virtual map of all our car parks on our website.
We are actively working on our wayfinding strategy, and we will ensure feedback, like yours, is brought into the discussion.
Kind regards
Customer Support Team
