“Easy and convenient. It would be useful to have a bigger exit sign. There was also an error on exiting as the machine told us to pay £55 but this was quickly resolved when calling for assistance.”
“I flew in from Dubai on the afternoon flight, arriving in Edinburgh at 8 PM. My car had been parked at the airport for three weeks, and with the recent weather, the battery had gone flat. One of the airport staff members tried three times to restart my car, resetting the system for five minutes each time it failed. Thanks to their persistence, I was able to get home safely, avoiding a logistical nightmare involving breakdown recovery, insurance, garage repairs, and having to travel back to the airport. All in all, thank you very much!”
“I'm very unhappy with being charged £55 for a 15 hour overstay in the long term car park. It was my mistake that I clicked on the wrong return date, but £55 for a surface car park ten minutes walk from the terminal building is awful. There was no negotiating with the attendant.”
