“It was fine but I had trouble leaving which has happened before as the barrier didnt recognise I had paid online, and I had to call for help - holding up other cars. Apart from that it was fine.”
“Issues during last stay of being overcharged £18 for a mistake at their end. Unhelpful when I complained apparently there no regulator to complain to”
“I would have given 5 stars but the exit process was not smooth as number plate recognition wasn’t working and had to go into another lane as the intercom was not working and when I spoke to someone they helped me get out when I verbally said what my reg plate was.”
“Awful, £2 non refundable trolley hire, coupled with no bus service from long stay, means extra costs and trouble for people less able to carry my bags. No service and shareholder greed.”
“The parking is close to the main terminal building and very handy howver have give 2 stars as I have used the parking in the main terminal and long stay several times as I am a frequent flyer and without fail when exiting both car parks the system doesn't register the number plate and you say I owe money. I have to press the call button and wait until you go through the system to then lift the barrier. I am not sure if its airport parking in general as I have the exact same issue at Glasgow airport even when using different cars. This is a pain and not sure if its to try and get more money but it needs to be sorted. It's now a running joke in our house as we know when we drive out we will be met with a you owe us £180 when we have already prebooked and paid!!”
