Thank you for your review.
We are actively working on a project that will improve the long stay walking route, we understand that the walking route requires improvement, and we appreciate your patience with us during this time.
Kind regards,
Customer Support Team
“Very handy and easy to use. I’ve used this car park a number of tikes now and find it very reasonably priced, close to the airport and very easy to use. Highly recommend.”
Thank you for your review.
I’m sorry to hear you found our wayfinding confusing. Clear signage is one of the most important things to have in any busy environment, but especially in an airport. For future reference I can confirm that your booking confirmation also contains the directions to your chosen car park.
Please be assured that we are actively working on our wayfinding strategy, and we will ensure feedback, like yours, is brought into the discussion.
Kind regards,
Customer Support Team
“Straightforward and pretty efficient. One issue on departure when the barrier would not lift and suggested a tariff of £130 for 4 days despite me having booked and paid in advance. Easily resolved but an unnecessary hassle.”
Thank you for your review.
I’m sorry to hear that you found it difficult to find a space in our car park. If ever faced with the same problem in future, please ring the intercom at the exit barrier and our team will provide a suitable alternative.
Kind regards,
Customer Support Team