“Very rough asphalt with lots of potholes. People are parking their cars where ever they please, which makes it difficult to find good spots and navigate around them. Difficult to find the pathway exit.”
Thank you for your review.
We are actively working on a project that will improve the long stay walking route, we understand that the walking route requires improvement, and we appreciate your patience with us during this time.
Kind regards,
Customer Support Team
“Easy process to set up a few days parking within walking distance of the terminal, and it’s still cheaper than getting a taxi…
Cat park well signposted and directions easy to follow.”
“Good location but lack of flexibility to extend stay due to flight cancellation so big of a shock at the extra £85 so flexibility to extend due to a change in circumstances out with my control would be a benefit. Hopefully my insurance will refund.”
“all good - booking went smoothly. Entering and exiting carpak all straightforward.
only The road surface that you have to walk along is pretty rough and a few potholes - easy enough with a small carry on - would be more tricky with proper luggage”
“All good from booking to exit at end of holiday except still no improvement made to signposting of route to terminal. We were aware of it following using the car park in February but this time we witnessed two groups of people coming up against a locked gate!”
Thank you for your review.
I'm glad to hear that you were happy with our booking process and you were able to enter and exit with ease.
I’m sorry to hear you found our wayfinding unhelpful. Clear signage is one of the most important things to have in any busy environment, but especially in an airport. Please be assured that we are actively working on our wayfinding strategy, and we will ensure feedback, like yours, is brought into the discussion.
Kind regards,
Customer Support Team
