Hi,
Thank you for your review.
I am sorry to hear you did not receive your confirmation email and had to park in a different car park than you originally booked.
I can see on our system that you have made no attempts to contact us to look into this issue for you. In future if you find yourself in needing of assistance, please don't hesitate to get in touch, as the Customer Support Team is happy to help with any issues.
Kind regards,
Customer Support Team
“We used the long stay car park to park our car for 5 night while we went on holiday. Very convenient and we felt the price was reasonable considering we are £4 for 10 minutes when we go to airport to pick up our daughter. That we do not feel is a reasonable price!”