“Found a space without too many problems, and we already knew how to get to the terminal building. However, the 'walkway' (some plastic bollards) is hopefully just a temporary arrangement, and there will be something more permanent designed in the future?”
“On arrival, there has been literally no space available for our car! There were many cars parked on the curbs, or even left in the middle of the road, understandably due to lack of space! So after nearly half an hour driving on every corner, we were lucky to see one car is leaving or so we could squeeze in our car! That was a stressful time!”
Thank you for your review.
I’m sorry to hear that you found it difficult to find a space in our car park. If ever faced with the same problem in future, please ring the intercom at the exit barrier and our team will provide a suitable alternative.
Kind regards,
Customer Support Team
“Shambolic. They must over subscribe this car park as I went up and down almost every aisle and in the end had no choice but to do what dozens (if not hundreds) of others had done and park on a double yellow line. Literally any space available (islands,pavements, shelter areas)had cars on it, sometimes blocking access. Utterly shocking”
Thank you for your review.
We are aware that customers are leaving their vehicles out with the designated parking bays and we are working with the relevant teams to monitor this. Its disappointing to see that some customers are causing obstructions for other customers, if customers are finding it difficult to find a space we will always provide alternative parking option if they ring the barrier.
Kind regards,
Customer Support Team
“Very easy to use and book. Not too far from the terminal although the Scottish weather made this a bit of a dash. Only issue was when we returned to pick up the car after our holiday the ticket machine wanted to charge us £270. This was obviously just a glitch as when I pressed the intercom the matter was dealt with in a few seconds by the attendant. I will be using this service again as it made getting home so much easier.”
“The parking is very handy and easy to use the only think I found different is they stopped the bus tthat took you to the terminal so we had to walk at 4oclock in the morning.”
“The barrier did not automatically produce a ticket as expected, but the person at the other end of the intercom promptly resolved the issue.
Likewise when leaving the barrier attempted to charge us despite this being prepaid. Again the person at the other end of the intercom was courteous and promptly resolved the issue”
