“Every time I used the long stay car park, I never found a parking space. I always left the car somewhere in the car park, in some odd place which was not a parking bay. Thankfully, I always found it alright upon return, but it seems there are always more places sold than places available.”
Thank you for your review. I’m sorry to hear that you found it difficult to find a space in our car park. If ever faced with the same problem in future, please ring the intercom at the exit barrier and our team will provide a suitable alternative.
Kind regards,
Customer Support Team
“Using the long stay carpark worked for us but might not suit everyone. The good points, an affordable and safe place to leave your car while away and the walk to the terminal is only 10 minutes or so. The negative points, directions to the terminal are not good, you need to find the gate to get through the mid-stay carpark, basically follow the fence line on the road parallel, A covered walkway would help a lot, we got soaked after a 2 AM return, there were big puddles in the car park, suitcases also got soaked after dragging through the puddles.
I will use this service again and would recommend it to others who can do the walk the short walk.”
Thank you for your review. We are actively working on a project that will improve the long stay walking route, we understand that the walking route requires improvement, and we appreciate your patience with us during this time.
Kind regards,
Customer Support Team
“No shuttle bus in operation therefore a long walk in the rain with holuday luggage. No prior notice that shuttle bus service was not operating despite it clearly being stopped for a while.”
Thank you for your review,
Our long stay shuttle bus was suspended in 2020. The long stay car park is marketed as a facility that does not have a shuttle bus and this is confirmed on our website and booking confirmations.
Kind regards,
Customer Support Team
“Really handy for the airport, easy to book, just a short walk and I like that you have a good level of leyway on arrival / departure. On our recent trip however spaces were an issue. I’d expected there would be enough given we had booked but had a stressful time trying to find a space. There were cars just left on the sides on double yellows which I wasn’t prepared to do. Eventually spotted someone returning so jumped in there. Far more stressful than I would have liked and we were lucky we had plenty of time.”
“was a little pricey this time, and again, oversubscribed - took 25-30 mins to find a spot - finally had to sit at the pedestrian entrance gate waiting on others returning from the airport to their cars - then following them back to the spot they vacated. fortunately - we had left with this possibility in mind so had the time to spare - but judging from the cars abandoned at the roadside, others had not. Will be using a different option next trip for sure”
Thank you for your review. I’m sorry to hear that you found it difficult to find a space in our car park. If ever faced with the same problem in future, please ring the intercom at the exit barrier and our team will provide a suitable alternative.
Kind regards,
Customer Support Team
“My car was damaged at the airport & I informed them by email, they read my information wrong saying as the damage is to the front drivers wing they can’t help? It was to the rear wing on the drivers side & they have told me to contact the police after I have asked for them to check the cctv cameras. No positive response or any help, I feel they haven’t even showed any interest at all. Poor show when you pay £99 for 6 nights stay in their long stay car park. !!!”
