Thank you for your review.
I’m sorry to hear that you found it difficult to find a space in our car park. If ever faced with the same problem in future, please ring the intercom at the exit barrier and our team will provide a suitable alternative.
Kind regards,
Customer Support Team
“When we arrived it was a total shambles cars parked or should I say abandoned everywhere roads blocked you obviously sell to many tickets for the spaces you have”
Thank you for your review,
We are aware that customers are leaving their vehicles out with the designated parking bays and we are working with the relevant teams to monitor this. Its disappointing to see that some customers are causing obstructions for other customers, if customers are finding it difficult to find a space we will always provide alternative parking option if they ring the barrier.
Kind regards,
Customer Support Team
“Found car’s double parked on yellow lines , cars blocking roads very poor , no real proper path-difficult to push cases.
trolleys abandoned next to cars potential damages , only temporary barriers to the Airport, no weather coverage absolutely soaked
Needs to be improved”
Thank you for your review. We are actively working on a project that will improve the long stay walking route, we understand that the walking route requires improvement, and we appreciate your patience with us during this time.
Kind regards,
Customer Support Team
“Paid for 4 days, Our flight was delayed by 3 hours - came back to the car and upon exit was forced to pay £50 before I could leave!!! This is in addition to the £40 paid for 4 days! Customer Services at the gate were rude and showed no compassion to the situation which was clearly out of our control! Book with CAUTION!!!!!”
Thank you for your review. If you haven't already, please reach out to us using our contact form and we will be able to look into this for you:
https://support.edinburghairport.com/hc/en-gb/requests/new
Kind regards,
Customer Support Team
“I found the long stay parking less expensive than the mid stay parking which is only a few minutes extra walk to the terminal ( via the mid stay parking)”
