“Price was ok. Signage could be improved, especially when returning to car park from terminal. As far as I could see there was only one sign at the building exit ( near the tram station), which I initially missed because it is a small size and obscured. Not easy to spot in the dark.”
Thank you for your review.
I’m sorry to hear you found our wayfinding confusing. Clear signage is one of the most important things to have in any busy environment, but especially in an airport. Please be assured that we are actively working on our wayfinding strategy, and we will ensure feedback, like yours, is brought into the discussion.
Kind regards,
Customer Support Team
“Still good for parking - however the lack of shuttle bus is disappointing as trying to find a trolley is difficult and usually they are in poor condition to use .”
Thank you for your review. We always encourage passengers to pre-book parking. We offer car parking pricing for 2 years in advance for different lengths of stay. Our pricing is dynamic and continually changes based on many different factors such as demand, occupancy and lead time making it possible for the pricing to change from booking to booking however, we offer competitive pricing against other providers.
Kind regards,
Customer Support Team
Thank you for your review. We are actively working on a project that will improve the long stay walking route, we understand that the walking route requires improvement, and we appreciate your patience with us during this time.
Kind regards,
Customer Support Team
“Many thanks to the gentleman on duty around 1.30am on Monday 16th October. Just back from our honeymoon and I'd put the wrong arrival date on the application form....Monday rather than the Sunday.He very kindly didn't charge us for our stupid mistake.Will use you guys again.”
