“we booked our parking on line , unfortunately the wrong return date was entered and an additional day was need .
The process to achieve same was clear and concise ,we followed the instructions and were delighted that on return a day later than planned , we had a straight forward exit from the parking area.
Great service”
“Arrived on time to torrential downpour,by the time we reached the airport entrance we were soaked through,part of car park was barriered off since last we used this facility, why in this day and age,we do not have a covered walkway to the main building. Case soaked. Poor.”
Thank you for your review. We have recently started works to improve the walking route for both the Mid and Long Stay car parks. This work will be completed in time for the start of the summer season next year and hopefully by your next visit you will see an improvement.
Kind regards,
Customer Support Team
“Found okay but going to the terminal wasn't well sign posted ended up out on the main road after going out through the main gates also couldn't find any security staff to speak to & felt the car park wasn't well lit up & not very secure as I got out onto main road without being confronted so someone could easily just walk through the main gates & tamper with the cars that are suppose to be in a secure car park”
Thank you for your review.
I’m sorry to hear you found our wayfinding confusing. Clear signage is one of the most important things to have in any busy environment, but especially in an airport. Please be assured that we are actively working on our wayfinding strategy, and we will ensure feedback, like yours, is brought into the discussion.
Kind regards,
Customer Support Team
“It was easy to find/get to and so convenient. Dropped the car off and then picked it up and drove out after speaking to the agent. Will use it again.”
