“Straightforward booking process and had discount code. Access to car park involved taking ticket. Very busy car park with a little difficulty finding a space so took more time to leave car and then longer walk. Neither card or number plate recognition worked to let us out of the car park on return (flight on time, no issue there). Quick response to intercom and they let us out after checking some details. Overall was fine, just not the smoothest experience, especially compared with previous.”
“Scruffy, badly signposted, both when driving and when trying to walk to/from the airport and the barriers are broken when you're trying to leave so you can't. There is one that works. It isn't clear why the others didn't have cone or something in them.
It may be a coincidence but immediately after I put my mobile number and reg number in, when booking, I started getting spam texts about the car finance I've never had.
All in all, super, super disappointing.”
“It was fine but I had trouble leaving which has happened before as the barrier didnt recognise I had paid online, and I had to call for help - holding up other cars. Apart from that it was fine.”
“Issues during last stay of being overcharged £18 for a mistake at their end. Unhelpful when I complained apparently there no regulator to complain to”
“I would have given 5 stars but the exit process was not smooth as number plate recognition wasn’t working and had to go into another lane as the intercom was not working and when I spoke to someone they helped me get out when I verbally said what my reg plate was.”
