“Firstly, one bottle lasts an absolute insane amount of time I bought it for the first time last September and only replaced this July, It’s just the best thing it cleared my skin up so well.”
“This has really improved my skin in so many ways. I eased into it gradually as recommended over a period of a month or so. I experienced no irritation. A little purging for a week or two but once it calmed down, my skin became a lot smoother and glowy. I still have some clogged pores in my t zone and the odd spot but I think things will continue to improve.”
“This is brilliant and has made a noticeable (by other people!) difference. It brightens and smoothes. I’ve been using it 3 years and won’t swap, ever.”
“I wanted to give this product a try because I was using a different retinol that was causing my skin to be too dry. I was hoping it would help hydrate and make it less irritated. Well it did give glassy skin but it made me break out the worst I’ve seen in a long time. I gave it WEEKS thinking that maybe my skin needed to purge and then it would get better. It did not, it only got worse. It wasn’t any of my other products because the second I stopped using this product my skin started to calm down and clear a bit. I understand skin care can be very expensive, especially retinoids, but this product was pretty expensive even for that. I really wanted this to work.”
Hi Hadassah, thank you for sharing your feedback about the Flawless Nightly 2% Retinoid Serum.
So sorry to hear of your experience, however we do wish to assure you that we would expect to see purging of the skin when introducing new actives. This is actually a really good sign that your skin is responding to the products and doing what it needs to do.
Although not always visible, there are blockages bubbling away under the surface of the skin and unfortunately what goes in, must come out. Remember, you're pushing out clogged up pores in a speed-up fashion under the influence of actives, so instead of getting those spots over the next several months, you get them over a shorter period of time. This is particularly common in those with lots of comedones at the beginning - so this pattern of acne will often look a lot worse before it’s better. The most important thing is not to panic, stay consistent and be truly patient! We totally understand how frustrating the process is, but to have healthy happy skin, you need to allow blockages to reach the surface and purge to clear, and have got in touch directly to provide further tips and support.