“Last time I tried this in a sample it worked just fine so this time I purchased the full size and its like the formula changed and didnt do anything other than leave my tight and dry.”
Hi Sofia, thank you for sharing this. Our formulas haven't changed, but skin itself can shift over time and what worked previously may need some adjustment. We've been in touch directly and we're happy to help find what works for your skin now.
“Using consistently at night time. My skin is starting to improve. Leaves skin feeling soft.
Doesn’t dry out skin as with certain prescription creams.”
“This neutralizing gel has been really good to my skin. It doesn’t leave a burning sensation like some treatments do, and it doesn’t make my skin feel overly dry or tight after using it. I’ve been using it as a spot treatment for blemishes and it works really well without irritating the area. It feels gentle but still effective.”
“This product has been a gamechanger for my hormonal acne, once I see an angry spot coming the week before my period I put this on it and it calms the spot to the point it never fully forms. A wonderful cream that both pre-clears acne before it can form and helps with the post redness, scarring and even deep marks that are months/years old.”
“I have used dr Sam moisturiser intense and spf for a long time and find they are the only creams that don’t irritate my dermatitis but the neutralising gel immediately made it sting and I can’t use it. It’s been a total waste of money for me.”
Hi Lynette, we're glad you love our moisturiser and sunscreen, and are sorry to hear the Neutralising Gel didn’t suit you. If it’s not a good fit, you're welcome to return any item within 60 days for a full refund under our Happiness Pledge. We've got in touch directly to provide full returns information and look forward to resolving this promptly for you.
“Brilliant! Has made a huge difference to my skin, noticed improvement with blemishes, redness and skin texture. Really happy with it, second time I have purchased. Also great for sensitive skin, highly recommend!”