“I have rosacea which sometimes flares, this results in a few spots. However when I use the flawless neutralising gel my spots stay away. I really like it as it absorbs easily, the smell is nice and it looks like a cream but it’s a gel. I think it’s amazing and would definitely recommend.”
Hi Zena, so sorry to hear of your experience, however we do wish to assure you that we would expect to see purging of the skin when introducing new actives. This is actually a really good sign that your skin is responding to the products and doing what it needs to do!
Although not always visible, there are blockages bubbling away under the surface of the skin and unfortunately what goes in, must come out. Remember, you're pushing out clogged up pores in a speed-up fashion under the influence of actives, so instead of getting those spots over the next 6 months, you get them over a shorter period of time. This is particularly common in those with lots of comedones at the beginning - so this pattern of acne will often look a lot worse before it’s better.
We've got in touch directly with plenty of tips, tricks and information you should find useful, and if you'd prefer to return the product for a refund under our Happiness Pledge, that's an option too.
“This product has made such a difference. I use it every morning and evening under moisturiser and my hormonsl breakouts have basically gone. My skin is so much happier, I love it!”
“This Flawless neutralising Gel works great with my skin, I use this product after the Dr Sam’s Cleanser on areas I mainly get blemishes. I’ve been using this product for about 2 weeks and usually struggle with blemishes around the chin and forehead, I apply a small amount in those areas and it has helped to reduce the appearances of my blemishes and it has also made my skin look more even. I would recommend this product to people who don’t have severe acne but often get blemishes around sensitive areas.”
“I really wanted to love this, it’s taken my a while to review since my purchase because I’ve been trying to see if it’s something that over time I would see the results rather than instant but unfortunately not. For me, I’ve had no skin benefits let alone what it advertises. It’s quite a nice feel on the skin but even then the product pills so unfortunately it’s just not worth the money.”
Hi Shan, we're sorry to hear the gel hasn’t worked for you as expected, and have got in touch directly to provide further assistance under our 60-Day Happiness Pledge.
“I have quite sensitive, acne prone combination skin, and my skin reacts to even simple products.
I've just finished my first tube of this and I liked it enough to want to buy it again.
I mostly use it directly on breakouts, more like a spot treatment, and it really seems to calm down even the angriest spots. I'm tempted to actually start using it on larger problematic areas when needed, which I haven't really yet.
I need more time with it but I do really like it so far.”
“Good spot treatment. I think this is a good product that does make a difference. It’s not magic (but then no spot treatments are) but I noticed an improvement in my acne since using it.”