“I really wanted to like this product but it made me skin so angry and upset. I feel really out of control over my skin as it is so I will not be repurchasing”
Hi Lottie, so sorry to hear of your experience, however we do wish to assure you that we would expect to see purging of the skin when introducing new actives. This is actually a really good sign that your skin is responding to the products and doing what it needs to do! However, we don't want you to feel disappointed with your purchase, therefore we are happy to offer you a refund under our 60-day Happiness Pledge and have got in touch directly to provide further assistance.
“I recently bought this and it has quickly become my favorite! It works wonders – gently yet effectively removing pimples and leaving my skin feeling refreshed. I love how it doesn't irritate my skin and provides noticeable results in just a few uses. Highly recommend it to anyone struggling with breakouts – it truly delivers!”
“This is just amazing for preventing pimples, but also to calm down existing ones. I am really loving all the products I have bought from Dr Sam and can’t wait to see more results with continued use.”