Hi Phoebe, thank you for leaving this feedback. We're sorry to hear of your experience when using Flawless Neutralising Gel for the first time. Flawless Neutralising Gel is a treatment designed to tackle blackheads, breakouts and marks that blemishes leave behind. Formulated with Azelaic Acid, Salicylic Acid, and Bakuchiol, it helps reduce redness, spot size and minimises future breakouts, whilst being actively hydrating and kind to your skin barrier.
We would expect to see some purging of the skin when introducing new actives. There are blockages bubbling away under the surface and unfortunately what goes in, must come out. The most important thing is not to panic and to stay consistent, and there are ways to manage the purging phase. We've got in touch directly to provide further guidance.
“Okay I'm not exaggerating. as someone who dewlt withbacne prone skin her whole life , I've finally find something that can control and my skin divides into before and after neutralizing gel !! the texture is so smooth and have great finish (almost glass skin finish!) and by far is the best azelaic acid formulation I've ever tried ! I recommend this to everyone who is dealing with acne prone skin . I'm also prone to rosacea and this controls my redness like nothing wlse !!! I have to have back up of it always . so so so good”
“I first tried this when I ordered the clarity kit .
I loved the Neutralising Gel .
Made my skin smoother from the spots I had incurred earlier.
So I ordered the full size from the flawless 365 deal .
My daughter used it and loves it . Will be purchasing when she can .”
“This product has changed my skin. When I use this on any new spots I have I think it stops then from developer and start calm my skin down. I won’t be with out it”
“I have very dry sensitive skin but I can breakout on temples and nose, and this neutralising gel swiftly calms and reduces the size of the spots in a matter of hours. It a couple of days spot gone and my using dark marks reduced and then within a week marks gone. Another positive is redness is reduced dramatically.”
“This product has changed my life. I have had hormonal cystic acne on my chin for 6 months and nothing was helping. In just 3 weeks using this product, my skin is less inflamed, significantly more comfortable and.... the acne seems not to be just reappearing almost instantly as it did before. The discoloration of my skin in the acne area is fading and I am relieved, happy and amazed. Thank you Dr Sam!”