“Ive had high hopes for this gel as it seemed to be helpful for many and the ingredients are quite good. Unfortunately for me, it has made things worse.”
Hi there, thank you for getting in touch. So sorry to hear of your experience, however we do wish to assure you that we would expect to see purging of the skin when introducing new actives. This is actually a really good sign that your skin is responding to the products and doing what it needs to do!
Although not always visible, there are blockages bubbling away under the surface of the skin and unfortunately what goes in, must come out. Remember, you're pushing out clogged up pores in a speed-up fashion under the influence of actives, so instead of getting those spots over the next 3 months, you get them over a shorter period of time. This is particularly common in those with lots of comedones at the beginning - so this pattern of acne will often look a lot worse before it’s better. The most important thing is not to panic, stay consistent and be truly patient! We've gotten in touch directly to provide further guidance.
“10 years I have suffered from acne but now I can finally say that I have found the best products and skincare routine for my skin. I have been on accutane 3 times and been on antibiotics twice. The harsh creams prescribed by the doctor, such as retinol, did not help. Been usin about 3 months now the dr sam cleanser, this neutralising cream, pm and am serums and moisturizer. I am so happy with the results, thank you!!”
“Does everyhting it says, an absolute staple. Using it everyday and lasted me nearly a year!! Worth the money 100%. This and the nightly serum transformed my skin.”
“I was at the end of my tether until I used this product. My cheeks and forehead was so red raw with rosacea breakout. I feel so much better. No soreness and pimples gone. I will be buying again.”
