“This is NOT a kit, the serums are TINY SAMPLES. The tiniest squirt of serum that covered 1/3 of my forehead would be given away by most companies for free. The bottles really misrepresent what you're getting. Really disappointed, was so excited to try these after they came recommended but this feels like a scam so I'm not tempted to buy more. All of the other 4 - 5 star reviews for a tiny drop of product doesn't seem legit either, unless others have got sent theirs for free or mine was defect. There's nowhere near enough to judge the product for even 1 use.”
Hi Samantha,
Thank you for your feedback and I'm so sorry for any disappointment you may have experienced with our Kit.
We understand that some of the products in the kit may give the impression of being less than fully filled. However, we want to assure you that the volume of product in milliliters, as indicated on the packaging, is accurate for each tube.
To comply with legal regulations, we are required to include comprehensive product information, usage instructions, and a complete ingredients list on each tube within the kit. This necessitated the tubes to be of a certain size to accommodate all mandated details.
During our testing phase, we have found that storing the products on their end, although it may seem obvious, significantly helps facilitate easier dispensing. This positioning prevents the product from clinging to the inner tube due to its consistency.
It's important to note that if used as directed, the kit is designed to last for approximately two weeks.
We don't want you to be disappointed however, so we would be happy to resolve this for you under our Happiness Pledge. Please reach out to our Customer Support Team on hello@drsambunting.com, and they will be pleased to further assist you on this.
Look forward to hearing from you!
“Really happy with the products, it’s a great option to try a good mix of the range before spending out the money on the full sizes. I will be buying full sizes shortly.”
“So far so good, the moisturiser is quite thick so I tend to loosen it in my hands first. I found the sunscreen tends to peel, so not sure if I need to let the moisturiser soak in more or if it doesn’t like to be used together on my skin.”
“I am enjoying these the only complaint I have is the day serum had no product in it it was empty I open the seal in was all intact just no product in the bottle. Everything else is fantastic !”
“I bought these products as I’ve heard great things and I wanted to try them all and make my own assessment
This kit is ideal as it enables you to try several products and not only see how they are individually but also how they work together
I have to say I’m SUPER impressed with ALL of these products
They are amazing
My skin feels lovely and looks great
Really good under make up
Only issue is now I need them all in full size
Really recommend this kit to see how the products work for you im sure you won’t be disappointed”
