“Great way to discover the products. Too early to give a review of the nightly and brightly. Unfortunately the SPF is not for me - very thick and oily and didn’t absorb at all- I have normal skin. The moisturiser was also too thick and heavy for me. The cleanser is exceptional though !”
Thank you for getting in touch and providing this feedback. We're pleased that you agree the kit is a great way to trial the products! All of our products were formulated to be suitable for even sensitive skin types, all being fragrance-free and non-comedogenic (meaning they won't block your pores). Our ethos is to bring over cluttered skincare routines back to basics with our products. If you find some of the formulas too rich for your skin type, may we recommend Flawless Moisturiser Light, and Flawless Gossamer Untinted SPF50, which give the same great results but are are of a lighter consistency and may suit you better. We have been in touch via email to offer further assistance.
“I don't know if I expected more from the great reviews I read, but this kit has rather underwhelmed me. All fragrance free. And the textures exist as they are, rather than feeling pleasurable. The 2 serums are probably the best bits for me, though i don't think i will be repurchasing.”
Hello Elizabeth
Thank you for getting in touch and providing this feedback.
All of our products were formulated to be suitable for even sensitive skin types, hence all being fragrance-free and non-comedogenic (meaning they won't block your pores). We don't use masking fragrances which, although pleasurable to apply, can cause adverse skin reactions. Our ethos is to bring over cluttered skincare routines back to basics with our targeted, effective products.
However, we don't want you to feel disappointed with your purchase, therefore we are happy to offer you a refund under our Happiness Pledge, and have got in touch via email to provide further assistance.
“Really disappointed to find that after waiting weeks for this kit to arrive, one of the main product I wanted to sample, the brightly serum, has almost no product in it. I was able to squeeze out about a third of a fingertip (1/2 dallop) for the first use and can’t get anything else out. I was worried after reading reviews with similar experiences and sadly I got the same. However, everything else seems to have product in it and seems to be working really well so far!”
“I already use the full size products so this is perfect for my short holiday. The sunscreen is a perfect size for my handbag once I’m home. It would be great if you could sell mini sizes of the sunblock.”
“Fantastic products!!! I have tried so many different brands and this has improved my redness and hormonal acne so much. Very small purge, to be expected and passed quickly. I have now purchased the full size products.”
Hi there, thank you so much for providing us with this feedback. Please be assured that improvement will take time and patience and wont happen overnight. Please get in touch with us at hello@drsambunting.com so we can discuss your current routine, and ways it can be tweaked.
