“Good selection of products ( small sizes). An effective way to try out products. So far, I’m very satisfied with all Dr Sam products I’ve tried especially vit C serum and the moisturiser.”
“I have been using this system exclusively, and I have seen results My skin looks slightly firmer, my pores seem a bit smaller and I feel my skin tone is more even
On a whole, I am very satisfied with Dr Sam’s results.
It’s a simple routine with everything in a few treatments”
“All the products are individually good in their own right, but this little kit is a great introduction to using each of them cohesively step by step. A great taster kit for anyone with problematic skin.
I am already familiar with the Cleanser and currently use the Intense Moisturiser on my mature skin - it was interesting to try the alternative moisturiser. The Sunscreen is easy and pleasant to use with a good texture, not at all heavy.
I used the Day And Night serums as suggested with no adverse reactions - I preferred the Brightly Day Serum, but was unsure about the Nightly as it has a slightly stronger aroma.”
“I found the amount of product in the small sizes was not sufficient, it only seemed enough for 2 to 3 uses. The tubes felt like they had a lot of air in them and not much product, so I was a little disappointed that I didn’t have a few more uses for what I paid so I feel that I don’t know whether they are worth purchasing as I didn’t get enough for a few days worth.”
Hi Fiona, thank you for reaching out. We apologise for any disappointment you may have experienced with your Radiance Kit. We understand that some of the products in the kit may give the impression of being less than fully filled. However, we want to assure you that the volume of product in milliliters, as indicated on the packaging, is accurate for each tube.
During our testing phase, we have found that storing the products on their end, although it may seem obvious, significantly helps facilitate easier dispensing. This positioning prevents the product from clinging to the inner tube due to its consistency. It's important to note that if used as directed, the kit is designed to last for approximately two weeks. We hope this explanation provides clarity.
Please rest assured that your feedback is being taken into account. Although we can't guarantee immediate changes to our packaging, your insights are driving us to enhance the overall customer experience.
