“I don’t know what happened and I’m gutted!! I really wanted to love this cleanser but I’m pretty sure it made my skin worse :( At the time of using it, I was struggling pretty bad with closed comedones, and couldn’t find anything at all to remove makeup that wouldn’t create more and irritate my skin.
My skin is the most reactive, sensitive, acne and rosacea prone skin I’ve ever come across :( so tried this cleanser with hopes it would help.
Within a week’s use I had the most horrendous closed comedones and I’m pretty sure I had some cystic spots come too.
This could just be a coincidence with something else but it’s the only thing new in my routine I could think of at the time. Maybe one day I’ll try it again but with caution.”
Thank you so much for sharing your experience, we're sorry to hear this. We'd be happy to advise further and apply our 60 Day Happiness Pledge, so have got in touch directly. We really appreciate your feedback and hope we can support you in finding a routine that's a better fit for your skin.
“I have struggled with Rosacea for many years and have, at last found a cleanser that really works. My face is properly cleansed and the redness much reduced. Can't recommend highly enough”
“The flawless cleanser has been in my daily routine for a year and two months now. After 2 years of consistently using a harsh cleanser containing salycilic acid, which, for the record, worsened my clogged pores and acne as well as damaging my skin barrier, the difference after I made the transition to Dr Sam's was certainly noticeable. This is absolutely perfect for me to be able to use with my actives, as it's not too harsh and is so simple. If people ask me to recommend any cleansers to them, I always say Dr Sam's. So perfect for every single skin type! I will never use anything else.”
“Amazing, I’d give 5/5 stars, however the one thing I despise about this packaging is the pump. I can never get the full amount of product that’s inside out, and it’s a shame because I love it so much. I’d love if it came in a refillable tube instead personally, but get why it’s a pump for accessibility purposes.”
