“I had high hopes for this after seeing so many positive reviews on tiktok and here. Sadly this made my skin worse. I have a lot more flare ups and quite painful ones. Bit upset I spent a lot of money on this just to be like every other product.”
Hello Jennifer, we are really sorry to hear of your experience when trying our products for the first time - it can take a little time for the skin to adjust to a new routine, and purging is not uncommon in the early stages. However, we don't want you to feel disappointed with your purchase, therefore we are happy to offer you a refund underf our 60-day Happiness Pledge, should you wish. We've got in touch directly to provide further assistance.
“Dr. Sam’s Flawless Cleanser is a beautifully formulated product that delivers exactly what a good cleanser should. The texture is a standout silky, lightweight, and effortlessly smooth on the skin, creating a gentle, comfortable cleansing experience. It effectively removes impurities and excess oil without disrupting the skin barrier, leaving the skin feeling clean, soft, and balanced ,never tight or stripped. This is particularly important for sensitive or acne prone skin, where maintaining barrier integrity is key.”
