“This moisturizer feels really great on my skin. It’s lightweight and not heavy at all, which I love because it doesn’t leave that greasy or suffocating feeling. I also haven’t experienced any breakouts or small bumps like I have with some other moisturizers. It keeps my skin feeling hydrated and smooth without clogging my pores. Definitely one I’ll keep using.”
“I really like this cleanser as it doesn’t make my skin feel dry and tight. I find the cleanser to be really good on my sensitive skin and I have had no reactions. This will become my main cleanser for my skin from now on”
“So I really loved the feeling of this and how it doesn't irritate eyes or skin at all. HOWEVER, to my disappointment, even when I lather and rub in on my skin for the 60s (yes, 2 pumps at night) it doesn't dissolve all my foundation and I can tell only because I go in with a toner (different brand) and a cotton pad after and it ends up all brown... I will keep using it in the AM, but it doesn't dissolve all spf and makeup unfortunately like my other cleansers. The packaging is also a lot smaller than expected of a cleanser.”
Hi Lina, thank you so much for sharing your experience. We're really pleased to hear how much you love the feel of the cleanser and that it is comfortable around your eyes. That is exactly what we set out to achieve with a gentle, barrier supporting formula. We completely understand your disappointment about it not fully removing your foundation in the evening, especially when you are using two pumps and cleansing for a full 60 seconds. It is frustrating to feel like you still have residue left behind.
Our cleanser is designed to effectively remove daily SPF and light to moderate makeup while being kind to sensitive skin. If you are wearing heavier or long wearing foundation, it can sometimes benefit from a little extra help at the first step. In this case, we would suggest using a micellar water such as Flawless Cleansing Water beforehand in the evening to gently remove heavier makeup, then following with your Dr Sam’s cleanse for 60 seconds. This keeps the routine simple while ensuring your skin is thoroughly cleansed without the need for excessive rubbing.
Regarding the size, 200ml is fairly standard for a cleanser. The packaging is intentionally designed to dispense the correct dose and maintain formula stability. With two pumps twice daily, most customers find it lasts around six to eight weeks, depending on usage. Thank you again for your honest feedback. We are so glad the formula is working so comfortably for your skin and would be very happy to help tailor your evening routine further - we've got in touch directly to provide further guidance.
“I got a mini sample of this free with a Sephora purchase. I was a little sceptical to use it because of all the reviews I’ve seen had been paid ads. I’m glad I did. I loved it so much I immediately bought the refill the flawless moisturiser intense, the neutralising gel, and the body wash.”
Hi there, thank you for sharing your experience with us. As we understand that some products might not be to everyone's preference, and we want you to be completely satisfied with your purchase, you can return any item within 60 days of your purchase for a full refund, with no questions asked, under our Happiness Pledge. Please get in touch with us at hello@drsambunting.com if you would like to receive further return instructions. The team will be more than happy to help.
