Hi Sofia
Thanks for your review. I am delighted you are so pleased with all aspects of your order and the final books you received.
Many Thanks
Luke
DigitalPrinting
Hi Nishtha
Thanks for your review. I am sorry you feel you received bad service - we take pride in our customer support and service. I can see we had a number of communications from you on your order.
You had received one copy of a book when you ordered one copy of a book. You were demading we print more copies of your book at no charge which we did not do. If you wished 3 copies then an order for 3 should have been placed.
You were expecting more as a friend of yours had received an extra copy.
When we print we print of full sheets and sometimes to fill the sheets, some extra copies are made depending on the size of the print. These extra copies are sent as free rather than thrown away. These as known as over prints. They can never be expected.
As you received the one book you ordered, we are unable to take any further action.
Many Thanks
Luke
DigitalPrinting
“I’ve been printing my books here since about 2019, and their online system makes the whole process really straightforward. I just upload my files, place the order, and everything arrives on time and well packed. The print quality has been consistently great over the years, and it’s reassuring to know I can count on them to deliver a professional finish every time”
Hi Anthony
Thanks for your review. It is great to see you have continued for many years to rely on us for your quality prints and keep returning.
Many Thanks
Luke
DigitalPrinting
