Hello there,
Thank you so much for taking the time to provide us with your rating on our Nourishing Ceramide + Peptide Moisturiser.
I am sorry to hear you were not happy with this product. We understand that it can be frustrating when a product does not meet your expectations, and we want to assure you that we take your feedback seriously.
To ensure we address the issues you've highlighted, we would greatly appreciate it if you could provide us with more specific details about what went wrong. Could you kindly elaborate on the issues you encountered during your use of our moisturizer? Perhaps you could let us know if there were any specific aspects of the product that did not meet your expectations, such as texture, effectiveness, or scent, or if you experienced any other concerns.
All feedback helps us improve and you can let us know via email to help@dermatica.co.uk
Take care
the team at Dermatica
