Hi Lesley! Thank you for your fantastic review! We're so glad to hear that the Discover Healthy Skin Kit has left your skin feeling soft and clean. Your satisfaction means everything to us, and we truly appreciate your feedback!
Hi Bonnie, thank you so much for your lovely review! We're so glad to hear that our Discover Healthy Skin Kit is perfect for your sensitive skin and that you find it easy to use. It's wonderful to know how gentle it feels on your skin. We really appreciate your feedback!
Hi James, thank you for your awesome review! We're thrilled to hear that you think our Discover Healthy Skin Kit is really good. Your feedback means a lot to us, and we’re excited for you to continue enjoying healthy skin!
“Love love love Dermalogica, I have only been using for the last month and I can see results already! I have just ordered other products from the bi lumin range can’t wait to see the results”
Hi Rebecca, thank you so much for the glowing review. We're thrilled to hear you're loving Dermalogica and already seeing results after just a month. The Biolumin-C range is a fantastic choice, and we’re excited for you to experience even more benefits. Let us know how you get on!
Hi, thank you for your honest feedback. We are really sorry to hear the product caused a breakout after just two days of use. It is helpful to know you have used the pre cleanse oil before without any issues. Everyone’s skin is different, and we appreciate you sharing your experience. If you would like support in finding a more suitable option, we are here to help.
Hi Tracey, we're really sorry to hear this product didn’t work out for your skin. We understand how important it is to feel confident in what you’re using. If you purchased directly from us, you're welcome to return the product within 30 days. Our team is also here to help you find a formula better suited to your skin’s needs—feel free to reach out so we can support you further.
“Unfortunately the products have caused my skin to become really dry and flaky. I will have to stop using them as it seems the products are irritating my skin.”
Hello Joanna, we're sorry to hear that your skin became dry and flaky after using the products. We never want irritation to be part of your experience, and we appreciate you sharing this. Even skin that doesn’t typically react can sometimes need time to adjust—or may respond differently to certain ingredients. If you purchased directly from us within the last 30 days, you’re eligible for a full refund. We’d also recommend connecting with one of our Professional Skin Therapists, who can help identify what may have triggered the reaction and guide you toward products better suited to your skin’s current needs. We're here to help.
