How knowledgeable was the CoolCare team member?

Were all your questions fully answered?

How timely was the service?

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Posted 3 months ago

Thank you for your review! We really appreciate you taking the time to share your thoughts on our service at CoolCare. We're so pleased you are happy with the service you are receiving from us. With best wishes from, The CoolCare Team

Posted 3 months ago

Nicky Eccles

Verified Reviewer

“Our problem was fixed quickly by Macauley. Thank you!”

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Posted 3 months ago

Thanks for your feedback Nicky- we'll make sure to pass it on to Macauley. Best wishes from the Coolcare team

Posted 3 months ago

How knowledgeable was the CoolCare team member?

Were all your questions fully answered?

How timely was the service?

“was very frustration that we where been asked to try againg with the problem even though we had already explaind several times”

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Posted 4 months ago

Thank you for your review. We are really sorry to hear that you are not pleased with the service you have received from CoolCare. We'll take a careful look through your feedback to see what we can learn about our product and services, so we can continue to improve the experience you and all our customers. We'll follow this up and be back in touch With best wishes from, The CoolCare Team"

Posted 3 months ago

How knowledgeable was the CoolCare team member?

Were all your questions fully answered?

How timely was the service?

“Sarah was very professional and helpful as always”

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Posted 4 months ago

Thank you for your review - we'll make sure that we pass your feedback on to Sarah. Thank you! With best wishes from The CoolCare team

Posted 4 months ago

How knowledgeable was the CoolCare team member?

Were all your questions fully answered?

How timely was the service?

“The lady I spoke to was very helpful and took the time to talk through the query. Even though she didn't have the information for a complete answer she said someone would come back to us. This happened on Monday and the matter was explained and resolved.”

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Posted 4 months ago

Thank you for your review! We really appreciate you taking the time to share your thoughts on our service at CoolCare. We're so pleased you are happy with the service you are receiving from us. CoolCare is on a mission to deliver a superb customer experience so we will all continue to strive to find ways to make our products and services even better. With best wishes from, The CoolCare Team

Posted 4 months ago

How knowledgeable was the CoolCare team member?

Were all your questions fully answered?

How timely was the service?

Author didn't leave any comments.

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Posted 4 months ago

Thank you for your review- we really appreciate it! Best wishes from The CoolCare team

Posted 4 months ago

How knowledgeable was the CoolCare team member?

Were all your questions fully answered?

How timely was the service?

“Quick response back.”

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Posted 4 months ago

Thank you for your review! Best wishes from The CoolCare team

Posted 4 months ago

How knowledgeable was the CoolCare team member?

Were all your questions fully answered?

How timely was the service?

“Sarah excellent help as always- thank you !”

Helpful Report

Posted 4 months ago

Thank you for your review - we really appreciate you taking the time. Best wishes from The CoolCare team

Posted 4 months ago

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