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Support Desk Reviews

4.7 Rating 704 Reviews
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Phone:

01133853853

Email:

info@CoolCare4.co.uk

Location:

Helios 47 Isabella Road,
Helios 47 Isabella Road
Garforth
LS25 2DY

Which version of CoolCare do you use? CoolCare4
How knowledgeable was the CoolCare team member?
Were all your questions fully answered?
How timely was the service?
“problem solved quick & efficiently”
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Posted 4 years ago
Thank you for your review, Kate! We are always here to help and are very pleased to hear your positive comments. With best wishes from, The CoolCare Team
Posted 4 years ago
Which version of CoolCare do you use? CoolCare4
How knowledgeable was the CoolCare team member?
Were all your questions fully answered?
How timely was the service?
“Great service, friendly staff, sorted our issue out quickly and professionally”
Helpful Report
Posted 4 years ago
Wendy Mitchell
Verified Reviewer
“Prompt response given to our query. Many thanks”
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Posted 5 years ago
Which version of CoolCare do you use? CoolCare4
How knowledgeable was the CoolCare team member?
Were all your questions fully answered?
How timely was the service?
“Excellent service Phil came out to Newfield and was fantastic work got the VNB screen up and running”
Helpful Report
Posted 5 years ago
Which version of CoolCare do you use? CoolCare4
How knowledgeable was the CoolCare team member?
Were all your questions fully answered?
How timely was the service?
“My Problem was solved very quickly & efficiently.”
Helpful Report
Posted 5 years ago
Which version of CoolCare do you use? CoolCare3
How knowledgeable was the CoolCare team member?
Were all your questions fully answered?
How timely was the service?
“Very helpful with a friendly manner and kept me updated as promised. I have marked down the "how timely was the service" only because I had to make 2 calls to the support telephone number before receiving the support desk call. After the initial help desk call the follow up was very timely and much appreciated.”
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Posted 5 years ago
Which version of CoolCare do you use? CoolCare4
How knowledgeable was the CoolCare team member?
Were all your questions fully answered?
How timely was the service?
“Always a joy speaking to the guys on the Support Desk - very knowledgeable and usually fix things on the phone. If not then they will come back within a reasonable time as the day to day workings of CoolCare is a priority to our business and they understand this”
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Posted 5 years ago
Which version of CoolCare do you use? CoolCare4
How knowledgeable was the CoolCare team member?
Were all your questions fully answered?
How timely was the service?
“Really helpful, addressed all our issues and made it much simpler for us.”
Helpful Report
Posted 5 years ago