“As a non claiming customer i have used your company for an umber of years I am always disappointed when having used a comparison site I find numerous quotes way below the renewal quote. I therefore have to waste your time and mine in phoning to haggle before eventually settling. I also feel this is discriminatory as many older people don’t have access to computers. If you were to advertise fair loyalty rates available by phone with a human being on the end of the line you would capture the OAP market”
