“They offered good options at a good price, but making payment was a nightmare as an error message kept popping up.
Tried their chat optio and, after finally getting through to a human, I was assured the offer had been placed in my account. It hadn’t.
Eventually, I was able to complete the purchase, and got an email confirming this.
However, when I tried to access the policy, I got a message to say my email address wasn’t the one attached to the policy - despite the fact this was the email address they had contact me on.”
“The insurance is very good. The quote on confused.com is competitive. The only issue I had is that they still quoted higher in their renewal letter than what I see on confused.com. So I purchased a new policy from them via confused.com and let the old one expire.”
