“The service from Meet and Greet was brilliant. They were ready and waiting on my arrival and were prompt to bring my car to me on my return. The only downside was the paying on leaving the airport. You have 15 mins from getting your car back to exiting the airport car park barrier, which should be doable, if the machines weren’t malfunctioning that is!! As a result, the queue was long and resulted in many cars, including mine trying to swap lanes to get to a machine that worked. By which time, the 15 mins had lapsed and instead of paying £7 they charged me £25! Watch out for this. Not happy!!”
“We couldn't get parked up in our allocated zone due to it being full at the time so we parked up in the next zone, I phoned the guy and told him this and was told they would be along soon, another 2 phone calls and 30 minutes later the guy still wasn't here so I wondered up and down the zones till I found him at the top our of original zone which I'd told thr guy 3 times I couldn't get parked in. This left us with an hour to get checked in, security and get our flight, (we left plenty of time but there'd been an accident which held us up for nearly 2 hours). On our return I noticed that it said to phone the number when you are in the baggage claim hall and they will drop the car off, I knew we wanted a drink first so I thought I'd wait till we were outside the terminal, good job as well. DO NOT phone till you are there ready outside with your bags unless you want to get charged another £25 on top of youve already paid them! What was not made clear on the booking/payment page is that on top of what you pay APH (which is already more expensive that stansted meet and greet which is ) is that you get 10 minutes in that parking zone which is charged at £7.50 when you exit, go over that and you have to pay £25 to exit that car park. If you ring at the baggage hall it WILL take you longer than 10 to get outside, find the guy with your car, pass over info over, get you stuff in the car and get to the barrier! Do not use, go with Stansted meet and greet instead!”
