“I’m a veteran meet and greet so normally I would rate 5 stars.
Drop off was as expected .. perfect no waiting however collection( meet ) was almost half an hour waiting in the cold for the car to arrive. Most unsatisfactory. Handing back the car was fine. I will continue to use M&G in the future. Only on one other occasion was I kept waiting for the car so the 3 stars are for this occasion only. Usually most satisfied with the service but not on this occasion. It’s pain to have to pay an additional £8 or so at Stanstead which I think is unfair on the motorist who just kiss and fly or just gets collected when the car is on site for a few minutes. No alternative seems to be available.”
“Disappointed on this occasion as when we arrived back in the UK they were only able to bring one of our two vehicles to the airport & my son was given the option to wait for our driver to deliver one vehicle then go to collect the second vehicle or to go by minibus to the car park to collect the cat. Not the service we paid for.”
“Excellent. Having phoned 9 minutes before my arrival I followed the white van to zones the passenger got out and was waiting to take my car.
On return there was a heavy frost so a small delay to the return but the driver was very apologetic.”