“This was our first use of meet and greet at Stansted. We chose APH because of the exceptional service we receive at Gatwick. However, despite following the instructions to the letter, there was a delay in our car being “met”. Three telephone calls later it was finally resolved when the agent was given the correct car details (he’d been given a completely different car index number and make/model. When returned we still had to wait over 30 minutes for the car (not the promised 10-15 minutes). Not sure we’ll use this particular service again.”
“I feel obliged to leave a positive review as there have been so many negative ones left.
We pre-booked our visit, and were issued our table instantly. The service, food and drink were all great. We had a loverly time in the Escape Lounge, and overstayed our allotted time as our flight was delayed without being ushered out.
On reading the negative reviews I wonder if these people are just turning up with no pre-booking and expecting a table ? In this case it surely must be first come first served, so why leave a negative review ?
We pre-booked and had a very pleasurable and relaxing visit. Thank you Escape Lounge staff.”
“Arrived on time at Stansted and were met immediately by a very friendly & cheerful man [we think his name was Andy]. Very efficient, we then crossed the road into the terminal without any problems.
On our return we made the call from the baggage area and again car was on time. Thank you APH & chauffers, will use you again. Phil > Ipswich”
