“Never been let down yet. Had to wait a bit longer than usual, to be picked up this time but we expected that, as the arrivals were all over the place due to disruption at Manchester Airport, it affected Stansted too.”
“We have used you previously and have always been happy.
But this not so.
We arrived at the meeting place, having just come back from holiday. The transport was there, I spoke to the driver and said is there room for us, he said no and drove off. He didn’t say that he would be back or anything. So I had to call again and was told we had to wait for the man to drop off and then come back for us.
Could you not get a bigger mini bus or send out another driver ?”