“The issues I had were that there seemed to be insufficient staff to offer a smooth service, unless this improves people will be disappointed with the experience.”
“Easy to find, helpful staff and ease of use to and fro to the airport, used them every time we fly from Stansted over the last 8 years, they must be doing something right.”
“As our plane was delayed by 4 hour we were charged £10 for a late collection. I was thought that we were given a few hours grace but was told we could not have a refund”
“Everything went as planned but I've got to say that the staff weren't very helpful. No great communication skills - just a bit lacking. A nice smile and polite conversation go a long way!”
“We always use Aph at Stansted as we fly regularly to Spain.
We find the service is always excellent and the staff are very friendly and helpful.
We would always recommend and have done to others.”
