“from easy booking to quick and efficient staff at the airport this is a first class service. taking the hassle out of parking makes the holiday experience more enjoyable. The VIP/meet and greet service really takes the hassel out of airport parking”
“Excellent facility, but extremely difficult to find, the signage is awful, there should be a huge sign as you approach T2, Otherwise it's excellent. We had to come back early and one phone call answered very quickly by a real person(!!) sorted everything out. Will definitely use again”
“To call this meet and greet is a joke.
You do not meet anyone when you arrive at the car park. Your car is photographed when you come into the car park, then your directed to a line where you unload then go to the machine and drop your key off then get a receipt for it.
Then on return you are not greeted when you are back you have to go to a machine and get your key.
So no meeting or greeting from a human.”
Dear Mr Braithwaite,
Thank you for taking the time to share your feedback. I’m really sorry to hear that the service did not meet your expectations.
This car park parks vehicles directly at the terminal, which is why the service is known as meet & greet. Our experienced chauffeurs will also drive your vehicle to and from the parking location. That being said, we understand your concerns about the automated key drop and collecting process, and we understand that this might not appear like usual meet and greet experience.
Your feedback has been logged and shared with the relevant team for review. We’re sorry for the frustration this caused and thank you again for bringing it to our attention.
Kind regards,
The APH Team
“Worked like clockwork. Arrived on time was directed to a lane to leave the car. A few minutes walk to drop off the keys and straight in to the terminal. On return we were actually a little early but the car was waiting for us and key pick up with the lockers is really quick and easy. Couldn't fault it is any way.”
