“The signage to direct you to the meet and great reception is awful, very hard to figure out when driving into the airport, needs massively improving. As a result I drove up the ramp for the drop off to the terminal twice, ridiculous at how bad the clarity of where to go was.”
“Good service. Car was in good condition on return, thankfully. Staff were very helpful when checking in and also on return. It is reassuring when staff are there just in case the technology gets too much.”
“Great service and a very warm and friendly greeting from the meet and greet guy. I only wish I had asked for his name because he was brilliant. Easy to use and coming back was even easier. Will definitely be using this again.”
“Very disapointed with the excess charge I had to pay due to an error in my return time. I was unable to amend my original booking to reflect the correct date (landed at 0430 on the 3 April and my original booking had me landing at 1630 on 2 April). On arrival to check in I was advised you cannont amend original bookings only cancel them and rebook your parking. There is no where on the website that advises you to do so. The website states you are uable to amend the booking. I collected my car (being made aware there would be a charge for the extra 12 hours) but I did not expect it to be well over half the cost of the orginal 14 day stay. I expected at least 20 pounds extra (due to the 12 hours) and not over 60 which I was charged. Although I would use them again the booking system needs to be amended to allow you to amend your original booking to reflect any changes you need to do or at least advise you that if you need to amend your orginal booking you have to cancel it and then rebook.”
“Good experience. Car was ready on time. Not your typical meet and greet as you pick the keys up from a locker on arrival. But good efficient service and it worked for us. Will continue to use when we use this service.”
