“I have used this service several times before. However, this time I was very concerned to find my car to be unlocked when I returned to collect it. I have contacted the Manchester airport about this but have not received any response.”
Hi Mr Hagan,
Thank you for your feedback.
We’re very sorry to hear about your experience and understand how concerning it must have been to find your vehicle unlocked on collection. This is certainly not the level of service expected.
We appreciate you bringing this to our attention and apologise for the inconvenience caused.
Kind regards,
The APH team
“Used before and had a great experience but unfortunately wasn’t the case this time. Got my car back and all the settings had been changed and I mean all! The lights, window wipers, lumbar support, my air freshener had been taken down, arm rest, heat settings and all the radio stations had been changed. I understand moving the seat and mirrors but the rest was unnecessary.”
“This was our first time using this facility and it was so easy , We will definitely use again , only a short walk to the terminal
The staff were really helpful , professional and approachable”
