“Signage rubbish as it's now called P3.
Instructions said ANPR but had to take a token.
20 minute queue to exit because not recognising number plates then tried to charge me £420 when I'd pre-booked and paid. It was also the most expensive option.
Absolute pain.
Exit signage is also poor.
The only good thing is the proximity to the terminal.”
Dear Mr Day,
Thank you for your review.
We’re very sorry to hear about the difficulties you experienced with the signage, ANPR system, and exit process at Manchester Airport Multi Storey T2 West. We understand how frustrating this must have been, particularly given that you had pre-booked and paid in advance.
We appreciate your feedback, and it will be shared with the service provider to help improve both the signage and operational processes for future customers.
Kind regards,
The APH team
“Difficult to access with virtually no traffic signposting (that i could see) to T2 West from M60.
Once in after inadvertently being shunted up the drop and go ramp, it was difficult to find a space.
Ended up on level 5. Not a problem until trying to exit at arounf 5.15pm then the nightmare began. The ramps were static with cars, the car park access to exits were blocked with cars.
No staff around trying to managed traffic...
30 minutes later on ground level only two barriers working! No staff. Utter carnage. Will definitely consider other parking or even uber options before using this hellish car park again!”
Dear Mrs Berry,
Thank you for your feedback.
We are sorry to hear about the difficulties you experienced accessing T2 West and the issues you encountered when exiting the car park. We appreciate how frustrating this situation must have been, particularly with the congestion and limited barriers available at the time.
Your comments regarding the signage and directions will be reviewed further, and we will pass this feedback on to the relevant team so the instructions provided can be assessed and improved where necessary.
If you would like us to review this matter further, please email us at reviews@aph.com with your booking details and we will be happy to look into this for you.
Thank you again for taking the time to share your feedback.
Kind regards,
The APH Team
