“Hand over on departure very quick & easy and the car was waiting for us on our arrival back even though our flight was early. Phoned from luggage pick-up and the car was waiting for us. Very good experience.”
“I have been using MBW for a number of years and have never been disappointed with the professional service provided by them. I would like to especially mention the gentleman with the grey beard (so sorry, I don’t know his name) who goes above and beyond in his customer service. Thank you MBW”
“Professional service that is reliable as they have a desk and agent in the drop off area unlike many competitors. They also include parking charges at the terminal- others that appear cheaper don’t”
“Efficient service, no problems parking and handing over the keys. On return they phoned me to check if we had our bags, and the vehicle was ready to be picked up with no problems. Would use again.”
“Due to illness I could not fly to Frankfurt. I asked MBW (and APH) to cancel & get a chance to rebook for when I get well to fly again…! But I was not allowed to do this simple ‘rebooking change’. I lost £73 without even using the parking at Heathrow T2. I am a dissatisfied customer. Nasos Papas”
“Drop off at T2 @ Heathrow was efficient and worked very well. On the return it took 45 mins (versus 20 min promise) to return the car. Ignore the instruction to wait to call until after luggage collection and suggest you make the call when disembarking the plane if no luggage.”
