Login
Start Free Trial Are you a business? Click Here

Park Giant Heathrow Reviews

4.5 Rating 2,415 Reviews
Horrendous. Car delivered in tact with no issues. Returned with right head light gone and informed it needed jump starting and not to turn engine off. What the hell did you do to my car when you had it. Needs new battery and front bulb now. Your staff hung up on us when we rung to discuss and the driver returning the car refused to sign our paper stating he needed to jump start it and had no working headlight. He finally agreed to sign when we insisted and filmed the encounter. We got into our car with air bags lights on and fear that we would not get home. Never use this company. Shocking
Helpful Report
Posted 1 year ago
Excellent customer service, I thould I'd got date wrong for departure and asked at drop off for it to be changed. Then realised a week into holiday the date was actually correct and needed to be changed back!! A quick email and Alice rersponded very quickly advising change had been reverted to original date, phew!! Car collected without a mark on it and fairly clean. I would use them again.
Helpful Report
Posted 1 year ago
they do as they say rhey would you take the car to a car park they take it away and return it when you arrive - no issues
Helpful Report
Posted 1 year ago
Pleased with service provided, called 30 mins before arrival staff waiting as we arrived, quick change over. On return again called on picking up baggage given estimate of 20 mins to be met, arrived as promised and again quick change over. Very happy with service, will happily use this company again.
Helpful Report
Posted 1 year ago
Excellent & efficient service at T5, London Heathrow
Helpful Report
Posted 1 year ago
No problems at all. Was nervous seems it’s a cheaper service but can’t fault at all! Will use again!
Helpful Report
Posted 1 year ago
Slight delays on drop off and pick up (15 - 20 mins) but good communication so no issue
Helpful Report
Posted 1 year ago
Good service, diligent and courteous attendants.
Helpful Report
Posted 1 year ago