“The directions and communication was good, but when we got to the parking building there was no desk, and we had to approach what appeared to be random men walking amongst the cars. The only identification was APH paperwork they were carrying, and that they were expecting our car.
On return from holiday, we did as requested and called as soon as we landed, and again once we'd collected our bags. When we arrived to allocated area, our car was nowhere to be found. They brought the wrong car! The key reason for booking this service was after a 40+ hour jouney with an infant was to make a quick get-away and home as fast as possible...
That said the car was in one piece and didn't have any unnecessary miles on the clock, so storage and communication was let down by administration error (reading the wrong plate, and model of the car to be returned).”
“Good company,
Great location to drop off and pick up
Not that easy to get hold of them if the phones are busy.
Also when we dropped the car off my husband checked the car app on his phone and it had gotten up to a speed of 79mph which is completely unnecessary for the 3 mile journey that it did.”
