“Dear Sirs/Madam,
This service was awful on 12/4/2023. We rang when got our luggage at Terminal 4 , went to level 2 area F, but no car , then Park Giant turned up with the wrong car ,waited at least an hour before they finally brought our car. We had to be at another event and were very late, advise not to use.”
“Efficient answering of all phone calls. They were waiting in the airport when we arrived to depart. When we had landed and collected our luggage they said they would be 10-15 minutes and they were there in less than 15mins. Very effecient.”
“Very good service; only thing I would mention is that the requirement to contact PGH before you arrive at the airport should be made clearer (eg. in bold on notification) - I missed this and I suspect it's happened before.”
“Very impressed with the service. Someone was ready and waiting when we arrived at Heathrow and car arrived back promptly on our return.
Unlike other Meet and Greets this seemed better Tun and profesional with paperwork been provided and great and clear directions given.
Will definitely use this company again.”
“Always worry about using off site parking BUT this was a very good service - met immediately for departure and arrival - the car showed about 9 miles used for the parking side once left. I would use again 100% - polite and immediate service thankyou x”