“When I arrived at the car park there was no one there to meet me even though i phoned ahead as instructed. I had to phone again and wait.
On return I phoned when I landed and after picking up my baggage. And yet I still had to wait 20 minutes at the car park for my car to be delivered. It would have been just as fast to use the long stay car parks.”
“Good service but no info in the confirmation instructions you need to call 30mins before you arrive so we had to wait a bit for the car to be collected.”
“Instructions for arrival not explicit therefore handover of car late. On return, instructions very clear ie phone on landing and again when luggage retrieved. Car returned late though.”
“Great service. Efficient and quick meet when got to Heathrow for departing flight. Same again on return - car was already waiting for us when we got pick up point with our luggage. Would recommend.”
“Hours before setting off for Heathrow. Meet and greet, I checked every TYRE pressure, with my clock face air pressure meter.
When I picked my car up and joined the M25, 7 days later, the suspension seemed hard and steering not as normal. Next day I checked the tyre pressures again, only to find the nearside tyres were inflated higher than previously and of side were less. I reset the tyres back to what they should be and the car is functioning properly again. Not happy, though, and I will never use APH again!”
