“Great service from park giant for meet and greet . Called them before we left home with an eta and also called them on out return after leaving luggage hall . Short walk between terminal and car park . Didn’t have to wait . Polite staff . Can’t fault it”
“Although we did 30 minutes before ETA as requested and actually arrived 50 minutes after our call due to traffic, no-one was there to greet us and we had to leave the car with the key in and call again to advise arrival, as we risked missing our flight had we waited more than 5 minutes. There was no row R to leave the car in as instructed, so left in Row S with other Meet and Greet cars. We consequently did not get the right number to call on arrival, so texted the pre-departure number, who did not call the arrivals number for us, only advised us, and consequently had to wait 20 minutes for our car to arrive back at Row S.”
“Very good service,good directions. The guy was there waiting car handed over easily and coming back made a phone call car was there in 10 mins.Very pleased how easy it was,will certainly use again.
Ian jones”
“Have used them before. It works really well except for the phone contact bit. There are instructions saying that you must avoid more than a 15 mins stop there during pick up and collection or be charged and that you must call 30 mins before arriving at your allotted time. This is because they use the short stay car park for collection of your car. Both numbers were not available and the mail box is always full. We had to turn up roughly on time and take pot luck that they would be there. Last time it was stressful because we were in heavy traffic and were delayed. This time we stayed at a Heathrow hotel which avoided the arrival guesswork. It worked out but it's a bit stressful. On return you have to call on landing and after baggage pick up. Same problem, not available on either number and mail box full. This time I managed to get through after a number of tries. After that it was seamless.”
