“On the way back, they told they are busy and I have to wait 30 mins, they arrived in hour and a half, after few calls, where they’ve explained me that I have to see my car in a minute. When I got my car finally, the driver lost the barriers ticket and I’ve waited another 30 mins to sort it out. Never again!!!”
“First time using this service and will definitely use again. Meet and greet performed by courteous, polite staff. Efficient service with car collected and returned in good time within close walking distance to terminal. Big thumbs up.”
“Very quick to penalise me(with parking fees)for not informing them 30mins before reaching airport but they themselves kept me waiting for more than 30mins during pick up even after informing them after luggage pick up. They do not have any presence on airport like maple and others hence the delays are inevitable. Would avoid this at all cost in future”
“Staff are very friendly and do their best as quick as possible, although there's not enough space in the drop off/pick up car park - was really congested”
“The system is very simple, but as a first-time user, I got a little bit confused about the exact spot to drop off the car or to collect it. Some visual signage would make it perfect.”
“Ali and his team were brilliant. From the first contact on the way to Heathrow through to when we arrived back. We had a problem with our car that it wouldn't start when we landed and they looked after us, transporting us and our luggage back to their storage facility while we got the AA to sort it out.”
